Very helpful good all round customer service and very helpful people on the service desk. Very happy
Super service as usual.... never experienced anything but excellent service from here.
What can I say about Ludlow motors well I have just had a very good experience with them. Ella who I have been seeing and doing a deal with has been great, very friendly and very efficient. She made me and my family welcome and at ease but at no point did I feel pressured into buying a car. Ella didn't make me feel like just another sale we had a bit of a laugh too. I feel I can contact her at anytime in the future if a problem should arise and know she will get it sorted for me.
I have just used Ludlow Motors to fit a rear spoiler on my Ignis. The service was more than 5 Stars. The service given by Russell Davies was FIRST CLASS, who fitted the spoiler also did an exceptional job, if you look on U tube the jig to position it is cut from paper, then drilled position and no scatches etc. Due to a recent operation I was unable to drive so my car was collected I must say that service was 5 star as well. I gave a bad review before which due to Russell is now EXCELLENT
“I have recently purchased a Vauxhall Corsa from Ludlow motors, went down to them from Staffordshire, so 1 hour and 30 minute drive, to purchase my car. Absolutely over the moon. I received great customer service by the sales team. I had the car delivered to my house, not by request, just as an option which I selected. The car arrived on time, in an brilliant condition. I would highly recommend Ludlow motors to anyone. Travelling far doesn’t bother me, I glad I went to Ludlow Motors and definitely will be visiting them to purchase another car when I’m ready!
A massive thank you to Ludlow Motors! What a great team yo0u are! You went the extra mile for me!
Thank you so much
Excellent customer service as always. Dealt with Russell Davies whose polite and friendly manner was fantastic. He sorted our problem with the minimum of fuss nothing was to much trouble. Highly recommend 👍
We had our last 4 corsa's from there & had no problems with them. Always great service & fantastic staff
I’ve just had my Suzuki vitara’s 3rd service & 1st MOT
as always a excellent service. I have been so impressed with this dealership I have taken out a fresh 3 year service plan,
The management & staff have been extremely helpful over the past 3 years from my initial purchase from the salesman Luke Binnersley to the after sales care I have received from Dave Middleton and his team. 😀
Quick and efficient service as always, with extremely professional customer service delivered by Russell Davies who was more than happy to help and explain what needed to be done to the car etc. Offer of a courtesy car if required and a pick up service if need be.
I've just recently purchased a Suzuki Swift from here and cannot fault them. The salesperson Ella Simpson, couldn't do enough to make sure the whole process was pain-free and easy! She was patient, honest and very realistic with everything purchasing a new car involves. I cannot recommend her enough, thank you to Ella and the team for a lovely car!
After a bad experience with another Brand, I was wary about looking for a new vehicle. While visiting Shropshire I saw Ludlow Motors and researched them online, they seemed to have the best google reviews for Suzuki dealerships.
I made an appointment for a test drive with Luke and with help from Clive they made me feel confident about buying from Ludlow Motors.
I purchased a new Swift and have been very happy with the service I received from both
Luke, Clive & the team at Ludlow (& loving my new car)
I have just bought a new Suzuki Hybrid from Ludlow Motors and have been very pleased with the service I received. My salesperson was Ella Simpson and she was polite, professional and helpful, nothing was too much trouble, thank you to you and your team. This is the third car we have bought from Ludlow Motors and we have every confidence in their aftercare and willingness to help in any way.
This is my second car from Ludlow Motors and both times the service has been outstanding. Both Luke and Clive have been professional and caring. I will not go anywhere else. Thanks you lot!
Thanks Ashley for being the best ever car salesman I've ever dealt with, you are totally professional and totally committed to customer satisfaction always putting the clients needs first above your own. I look forward dealing with you for many years to come. Many thanks Adrian & Lin Tacchi
I’ve had my new Suzuki Celerio for 3 weeks now and I love it. Luke did a brilliant job and managed to not only keep me happy but keep my nan and my best mate happy at the same time. Highly recommended
I knew EXACTLY what I wanted before I walked in, and fair play to Ash, he went above and beyond to find me my perfect car. It took a while, but not once was I made to feel like I was taking up too much time or being a pain. He gave me a great deal, arranged to have my private plate put on, arranged my get home insurance AND gave me coffee!! Anyone who gives me coffee immediately becomes my best friend lol!! I picked it up today and noticed the first letter of the number plate was wrong. 10 minutes later it was all sorted and new plate fitted. He spent plenty of time with me in the car showing me how everything works and made sure I was happy and confident before I drove off the forecourt. All in all a really friendly great experience. Would definitely recommend!!
Mum and dad were looking at changing their existing Suzuki Jimny, they called in at Ludlow motors, saw what they were after and must say the service they received from Luke and Clive was excellent. They would recommend this company to anyone!
Very helpful friendly staff and got a good deal. Happy customer!
Very helpful and a pleasant visit
Bought a new Suzuki Swift Sport with my wife on New Year's Eve 2017. Travelled 40 plus miles to see the car and weren't disappointed. Ashley is a top guy, not at all pushy, knows his stuff and stayed on late to complete the deal. We are very pleased with the car and will be using Ludlow Motors for servicing too. Cheers guys.
Luke, I want you & Clive to know that I am VERY pleased with our Ignis.
It seems v. different from the car we had for our test drive.
It is much more nippy than I remembered or expected;
the size is perfect for the narrow roads around where we live
and I imagine that the fuel consumption is going to be an added bonus.
Thank you for your part in organising the sale.
Our last couple of cars have been from Ludlow Motors and have nothing but praise for the whole transaction process. Great people competitive pricing and every car has turned out great.
Very good service from Luke at Ludlow Motors. My new car is just what I wanted and I was well looked after through the buying process. Will definitely use again. Recommend to all.
Bought my new Baleno from Luke & Pete at Ludlow motors today. 50 mile round trip from Worcester to make the deal but well worth it...it's not my first purchase from these guys and I've always found them to be totally trustworthy and they provide a brilliant after sales service as well.
I financed my new purchase with the help of the GAP insurance that Ludlow Motors provided with my last car, an Astra also bought from these guys. It got written off by some guy trying to drive his car through the side of mine, but with the GAP insurance combined with my own insurance it did ease the pain somewhat!
I've just bought a 14 plate Astra TDCi SRi from Ludlow Motors, Luke the salesman was a great person to deal with, he wasn't pushy at all he made sure that when viewing the car everything was ok, or if you wanted something doing he would get it done, it was a pleasure dealing with a friendly garage everyone was really good everyone helped. I will recommend the garage too, 1st class
Bought a Chevrolet Cruze 62 plate from these guys.
Ashley first up,in sales was jovial and witty, no pressure to buy at all. Top man. Really friendly and extremely helpful with the one issue with the car.
Secondly Steven,in the servicing department who sorted out the issue in no time at all during which time my car was collected from my home and a new courtesy left for me to use.
Helpful is an understatement,these guys are top class in every aspect of the process when buying a car new or used.
Took out the servicing and mot plan as well🤓
Would wholly recommend Ludlow Motors to everyone out there wishing to buy a new or used car.
Thanks to you all. Great service.
Excellent service from Ludlow Motors. Nigel and Clive went above and beyond to help me find the perfect car at the right price. Would recommend to everyone.
Always had excellent service from all the staff, can't do enough for you, they will collect your car and deliver it back where ever you may be, the afterservice is second to none.
Massive thanks to Luke and the crew for helping us get our dream car. Ordered on the Monday and it was ready on the Thursday! That's what I call great customer service!
Fantastic service! Very friendly and willing to help. Have bought several cars from new and this is the best service yet from initial inquiry through to hand over. The people I dealt with, Ashley, Roger and Clive were all happy to help and answer any questions, and I had a lot of questions! This was not the usual purchase as the model I wanted hadn't actually gone in to production at the time of order! Ludlow Motors are a brilliant dealer. Would definitely buy from this dealership in the future.
Just bought my brand new corsa highly recommend Ludlow motors service is A1
Always a first rate service from Ludlow Motors, have brought 3 cars from them in the past without any complications or hard sell tactics. Ashley will look after you!
Great customer service from Ashley (and good sense of humour!) when we purchased our car from Ludlow Motors. All the staff, including Luke, were very friendly and attentive. A professional service all round.
great car, good buying experience
Cannot recommend Ludlow Motors enough they are wonderful
Excellent service from Ludlow Motors on 2 occasions recently dealing with fixing my car under it's Nissan warranty. Special thanks to Charles who even arranged a hire car when Nissan sent the wrong part so I could keep driving until my car was fixed.
Really good service, recommended.
I was ready to change my car and already had a reasonably good idea what I wanted, but the no-pressure information and advice provided helped me make my final decision. Every member of staff I dealt with was super friendly and helpful. This is the second time I have purchased a car through Ludlow Motors and the experience was every bit as good as 3 years ago - I would have no hesitation in recommending them.
I had a good idea what I wanted but the information and advice given helped me make my final decision and I'm loving my new car. Every member of staff I dealt with was super friendly and helpful. I Would have no hesitation recommending Ludlow Motors.
Really great customer service, always so helpful. They helped me find my perfect car and it wasn't even the one I thought I wanted. Would recommend them to everyone.
I was recently in a crash that wasn't my fault and my lovely Jimny of many years was written off :( I went to Ludlow Motors and dealt with Nigel and Clive and they could not have given a better service. I am now the proud owner of a new Suzuki Swift :). I literally would not go anywhere else. So happy. Thanks Nigel & Clive :)
My new car came without a spare tyre/wheel so I ordered one. Unfortunately when it was due for delivery I was away from home for 3 weeks. That did not cause Parts a problem because they arranged for the wheel to be shipped to my temporary address. The courier cost was minimal and the wheel arrived by 9.30 am on the due date. I consider this to be excellent service but that is what I have always had from Ludlow Motors.
Fantastic customer service as always from Ludlow motors, they went the extra mile, getting the exact car I wanted and at the price I wanted to pay, it was worth travelling the 54 mile round trip to receive a more personal service from a family run company xxx
Bought my car from them 5 star customer service they really are great, dealt with everything even sorted out scratches i wasn't fussed about.
Would travel here just for a service 30+ miles
If your after a car this is the place to buy it from.
Thank you to all at Ludlow motors who have today fixed the problem with my car in half a day, after several other garage visits and huge bills! Really impressed with the service I received and would definitely recommend
I visited Ludlow Motors whilst travelling through Shropshire on New Years eve. An engine warning light appeared on the dash of my Ford S max and I was concerned about continuing my journey. The staff at Ludlow motors were extremely kind and looked at my car straight away. They gave me a diagnosis after hooking it up to a diagnostic rig and made minor adjustments to get me on my way all for no charge at all! The team there were kind and honest. If was in the area again in need of a mechanic I would not hesitate to call them.